Shipping Policy

At Dwarf Clothing, we are committed to delivering your orders efficiently across India. Please read our shipping policy below to understand how we handle the shipping and delivery of our products within the country.

1. Shipping Destinations

1.1 Domestic Shipping: We ship to all locations across India, including remote and rural areas. Shipping times and costs may vary based on your location.

2. Processing Time

2.1 Order Processing: All orders are processed within 5 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive a notification with tracking information once your order has shipped.

2.2 Order Delays: In the event of a high volume of orders or any unforeseen circumstances, processing times may be extended. We will inform you of any significant delays via email.

3. Shipping Rates and Delivery Times

3.1 Shipping Charges: Shipping charges will be calculated and displayed at checkout based on your delivery location and the total weight of your order.

3.2 Delivery Time: Standard delivery times range from 4 to 6 business days, depending on your location within India. Delivery to remote or rural areas may take longer.

4. Tracking Your Order

4.1 Tracking Information: Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can use this information to monitor the status of your delivery.

5. Shipping Partners

5.1 Courier Services: We partner with reliable courier services to ensure your orders are delivered safely and on time. Our primary shipping partners include Shiprocket, Delhivery among others.

6. Order Issues

6.1 Undeliverable Packages: If a package is returned to us as undeliverable due to an incorrect address or other delivery issues, we will contact you to arrange re-shipment. Additional shipping charges may apply.

6.2 Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately at +91 7619171650 with your order details. We will work with our courier partners to resolve the issue as quickly as possible.

7. Contact Information

If you have any questions or concerns regarding our shipping policy, please reach out to us at +91 7619171650.